PRINTER SETUP PROCEDURES
AARP Foundation Tax-Aide October 2, 2014 Page 15 of 18
o USB cable between computer and printer for shared printing
o Patch cable between printer and router/switches for a wired network printer
• Look at the printer icon and see if it indicates the printer is “Ready.” If it isn’t, right-click
the icon and select “Use printer online”
• Make sure the port is setup correctly
o Right-click on the printer icon and select Printer Properties
o Select the Ports tab and click Configure Port….
o Make sure that the IP address is correct, the Protocol is Raw, and the port is 9100
• Make sure your network is functioning properly other than for the printer. Can you “see”
the other computers on the network? If not, refer to the “Network Checklist &
Troubleshooting” document on the ShareNet
• If everything is functioning except the printer, review the “Installing the printer” section,
above, to change the printer properties to use an IP address rather than a Host Name
• Make sure that all the IP addresses are correct and all equipment is on the same network
o Click the “Start” icon
o Type “cmd” and the press “Enter”
o In the DOS window, type “ipconfig /all”
o Scroll up the window until you see the “Ethernet Adapter” or “Wireless Adapter,”
depending on the connection you are using
o Verify that the first three octets of the IP address are the same as the printer
▪ Print a test page for the printer to determine the printer’s IP address
▪ If they aren’t the same, then some equipment is connected to the wrong
network – connect it to the proper network
• If using a print server device, can you access the device’s administration page from the
computer that has the problem? If not is the computer’s IP address correct and in the same
subnet as the print server
• Attach the printer to the USB port, add the printer locally and make sure it prints in this
configuration.
• Right click on the Printer icon and select “Troubleshoot,” if it exists
o If it doesn’t exist, click the “Start” icon and type “Services.” Select “Local
Services” from the choices and find “Print Spooler” in the list. Right-click it, and
▪ If “Start” is grayed out, click “Restart”
▪ If “Stop” is grayed out, click “Start”
• Reset the printer to factory defaults and totally remove the printer driver package from the
computer(s) as described earlier in this document. Reinstall the printer using the above
procedures.
(392 strony)
(80 strony)
(133 strony)
(42 strony)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Komentarze do niniejszej Instrukcji